Shipping & Return Policy

Shipping & Returns 

 

Return & Refund Policy

How do I return something to you?

At Pickle Licious, we do not accept returns of food products, however, we stand behind our merchandise 100%.

If there is a problem with the quality of a product, please reach out to us immediately at orders@picklelicious.com or at (201) 457-0500. 

Any issues with your order must be brought to our attention within 24 hours of receiving the package.

Note: Products should be refrigerated upon arrival.

 

For orders that are damaged in shipping:

Please notify us immediately so we can take the proper steps to replace the damaged merchandise.

 

Where do you ship? 

We ship nationwide!

 

How do you ship? 

We ship via UPS. For customers on the West Coast we recommend choosing UPS 3 Day Select to ensure product freshness. Half Sour pickles will not be very green if shipped via UPS Ground to the West Coast.

 

When do you ship? 

Orders are shipped out Monday through Wednesday. For orders to the West Coast, we recommend selecting UPS  3 Day Select. If a customer requests shipping to the West Coast via UPS Ground, those shipments will go out on Mondays only.

 

Is it ok to send pickles to a warm weather location? 

We pack all of our orders with the freshest products available. If you are ordering Half Sour pickles to be sent to someplace that is warm, especially during the summer months, your pickles will not be very green when they arrive.  Instead, they will be “turned” due to the heat. Turned pickles are perfectly safe to eat and enjoy. We do include ice packs when we ship our products, but please understand that you will not get cucumber-like, bright green pickles if you order Half Sours. Refunds will not be given due to “turned” pickles as there is nothing wrong with the quality.

 

Do you ship during the summer months?

Depending on the weather, we will continue to ship via UPS using ice packs and insulated bags. We recommend shipping via UPS 3 Day Select if you are shipping to the West Coast. We will always make sure the product can sustain the weather before deciding to ship.

 

How do you pack your containers? 

All containers are hand packed. This means the top of the containers are not sealed in such a way that you will always hear a pop sound when you open it. This does not affect the product.

 

What kind of containers do you use for shipping?  

We use plastic containers for shipping.

 

How many pickles come in each size container?

It always depends on the size of the cucumbers, however here’s a guide:

  • Quart= about 10
  • Half gallon = about 20
  • Gallon= about 40

 

For orders that are damaged in shipping:

Please notify us immediately so we can take the proper steps to replace the damaged merchandise.

 

 

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